At callcentreproject.com, we know that fast, reliable shipment of your merchandise is important to you. Most orders are shipped out on the same working day that the order is placed and confirmed. Whether you select either Standard or Express shipping, our weekday cut-off time is 2:30pm EST. After those cut-off times, you can expect your order to ship the next business day. Saturday delivery option available for orders placed before 2:30pm EST on Friday.
Your callcentreproject.com shipment may be delivered via one or more of the following logistics carriers: Professional Courier,FedEx, FedEx SmartPost.
For orders placed on weekends, holidays or after cut off times, shipment will take place on the following business day. Shipment of oversized products may take an additional business day.
Orders containing customized desktop and Diallers PCs ship as soon as they are built. Items on backorder or pre-order will ship out by the estimated shipping date.
Care packs and electronic software items will be confirmed via email.
You will receive email confirmation(s) as your order ships.
For your protection and security, we do not allow address changes after an order has been accepted. You may not export any products purchased at callcentreproject.com.
A signature by a customer may be required for some deliveries. Please anticipate and plan for carriers to be utilizing contactless delivery. If the delivery was left at your front door, no signature was needed.
Restrictions: Not all delivery options are available in all areas. Oversize products ship from the warehouse the next business day and will deliver in 3-6 business days. Add one business day for orders delivered to Alaska or Hawaii and for custom laptop orders. In residential or outlying areas, orders may be delivered as late as 8 p.m. We do not ship or deliver on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, or Christmas Day. Custom-built PCs ship when complete. A signature is required for most deliveries. Shipping rates are based on cart weight, ship-to location, and desired transit days.
To calculate your shipping rate:
Select desired product(s) and add to cart
Proceed to cart
Update Ship-to Zip Code
Select desired transit days
Shipping rate will be listed in cart total
Tracking your order
As your order ships, we will send you an email providing the shipment tracking number(s). To see the detailed progress of your shipment, click on the tracking number link provided in your email. Please note that tracking detail may not be active immediately with the carrier; in that case, check back in several hours or the following day.
As Call Centre Projects takes care of the fulfilment and shipping of the products you purchase on the Call Centre Projects Website, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email.
If there are any issues with delivery, please contact Call Centre Projects Store Customer Service immediately to report and resolve. All claims must be made within 10 days of delivery or of the last scan of the package tracking. Claims received after this point may be denied by Call Centre Projects.
Also, you can check Order Status any time online to find more details about your order. As we process your order, the status bar will move to shipping and finally to delivery. Click on View details to see the shipment tracking number and more details or to navigate to the carrier’s website.
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