CALL CENTER PROJECT | GET STARTED

Basic Requirements for Call Center Process

Si No.	Device Requirement	Configuration	Brand
1	Router	VPN or Load Balancing Router TL-R480T+	TP-Link
2	Computer	Minimum (Duel Core Processor + 4Gb RAM)
3	Head Set	Sennheiser PC 3 Chat On-Ear Headphone with Mic	Sennheiser
4	Internet	Minimum (2Mbps Connection Speed with 1 Static IP)
5	Network Switch	Gigabyte Lan Speed 100/1000	Cisco

Requirements

Start your own call center with us in a minimal requirements as below...

OFFICE SPACE

Select your requirement

I am having Office Space

I am not having Office Space

MANPOWER

Select your requirement

I am having Manpower

I am not having Manpower

	Select	Select	Select
Candidates	Upto 3(Agents, Technicians, Team Leader, Manager)	Upto 7(Agents, Technicians, Team Leader, Manager)	Upto 12(Agents, Technicians, Team Leader, Manager)
Replacement Guarantee	25 Days	25 Days	25 Days
Delivery Time	7 Days	10 Days	15 Days
Usage Validity	1 Month	3 Months	6 Months

COMPANY REGISTRATION

Select your requirement

Registered

Need to Registered

	Select	Select	Select	Select
Registration Deal	✔ Includes ST2	✔ Includes Partnership Deal	✔ Includes Article of Incorporation	✔ Includes Article of Incorporation DIN, CIN
PAN Card	✔	✔	✔	✔
Delivery Time	10 Days	10 Days	15 Days	15 Days

CALLING MINUTES, TOLL FREE NUMBER (INCLUDES DIALER)

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Unlimited Calls

Ring to Destination	Monthly Fee (INR)	Min Included	Additional Per Min Rate (INR)	Special Notes/Restrictions	Select Plan
India- Landline	No Charges	Unlimited	Unlimited	No Restrictions	Select
India- Mobile	No Charges	Unlimited	Unlimited	No Restrictions	Select
India- SIP/VoIP	No Charges	Unlimited	Unlimited	No Restrictions	Select

DEDICATED LEASELINE

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Internet Available

I Need an Internet line

LEAD GENERATION (INCLUDES WEBSITE & LANDING PAGES)

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Company Provide

Select	Select
1. Website, Upto 5 Landing pages	1. Website, Upto 10 Landing pages
2. Setup Duration : 7 working days	2. Setup Duration : 7 working days

PAYMENT GATEWAYS

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Not Needed

Needed

PLAN	LEVEL 1	LEVEL 2	LEVEL 3	LEVEL 4
	Select	Select	Select	Select
ISSUING COUNTRY	USA	USA	Hong Kong	South Africa
GATEWAY TYPE	Card + Check	Card Only	Card Only	Card Only
SUITABLE MERCHANT	Start ups & old companies both	Start ups & companies older than 6 months	Companies older than 6 months	Companies older than 6 months
APPLICATION TIME	Max. 5 Days	Max. 10 Days	Max. 10 Days	Max. 5 Days
PAYOUT CYCLE	First after 14 days, then weekly	First after 21 days, then weekly	First after 14 days, then weekly	First after 14 days, then weekly
3D SECURE	✔	✔	✔	✔
CHARGEBACK LIMIT	NA	2%	2%	2%
REFUND LIMIT	NA	8%	8%	8%
MULTICURRENCY	✔	✔	✔	✔
USER MANAGEMENT INTERFACE	✔	✔	✔	✔
INVOICE PAYMENTS	χ	✔	✔	✔
REPLACEMENT GUARANTEE	χ	✔	✔	✔
CHARGEBACK PREVENTION	χ	χ	✔	✔
VIRTUAL TERMINAL	χ	χ	✔	✔
CRM INTEGRATION	χ	χ	✔	✔
ROLLING RESERVE	10%	10%	15%	10%
MDR	6.5%	12%	10%	15%

COMPLIANCE & LICENCES (INCLUDES BUDGETING ADVICE)

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Company Provide

	PLAN	Select Your Option	Price
A	DOT Licence		To Be Disclosed Later

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